New website for CIPHE

New website

In CIPHE membership, Consumer Advice, Membership Benefits

As you must have noticed, the CIPHE website is sporting a rather snazzy new look. It’s all part of big changes behind the scenes, with a huge upgrade to back-office systems and the way the CIPHE admin works. Created to give members more control over their membership, and consumers and professionals access to the latest industry advice, the CIPHE’s new website has been a mammoth task in the making, containing in excess of 500 web pages.

While you are still finding your way around, in this blog, we’ll give you a short tour of what’s available and where. Plus give you all the inside info on the CIPHE member only area.

For the professional…

This section is for all of those working, or training to work within the plumbing, heating and renewables industry. Here you can find out all you need to know about CIPHE membership, including the alternative assessment route. For those with the relevant qualifications and paperwork, online joining is available for individual, Registered Plumbing Company and Industrial Associate membership categories.

You can also view the full range of CIPHE membership benefits and services including exclusive offers, professional development opportunities, info on the CIPHE’s Master, Journeyman and Apprentice Certificates and the Approved Contractor Person Scheme. You can also access to technical resources and support, plus find out what key issues the CIPHE is campaigning on for your behalf.

Industrial Associates (IAs) have their own section, which includes a new and improved IA product and service directory, a find an Approved Training Centre online tool and information on what IA membership can do for your business.

For those seeking information on careers, training and courses, a dedicated hub holds information on the Low Temperature Heating and Hot Water Systems in Dwellings qualification, career pathways, apprenticeships, colleges and training providers, information for employers wishing to take on an apprentice and access to the Approved Training Centre online tool.

Last but not least, this section also allows you to discover the CIPHE’s work with Construction & engineering organisations including the Engineering Council UK, the Royal Academy of Engineering, the Construction Industry Council, WaterSafe, the Worshipful Company of Plumbers and World Plumbing Council.


For the public…

This section is for those needing help and guidance through all things plumbing and heating. From finding a professional engineer, to saving money on your energy bills, finding out what to do in a plumbing emergency, to gaining advice on the CIPHE’s complaints resolution service, this section is for you.

In this section you can:

  • Search our find a plumber or heating engineer online tool
  • Verify an engineer’s credentials online
  • Access our complaints resolution service
  • Gain advice on what to do in plumbing and heating emergencies
  • View information on employing an expert witness
  • Access the plumbing health hazards hub, including information on:
    • Burns and scalds
    • Legionnaires’ disease
    • Hot tubs and spa baths
    • Carbon Monoxide
    • Lead poisoning
    • Advice for landlords and tenants
    • Plumbing misconnections
    • Water drainage survey
    • Weil’s disease
    • Advice for gardeners
    • Flooding
    • Black dust
  • Access the energy and water bills advice hub, including:
    • Top tips to lower your energy bills
    • Top tips to lower your water bills
    • Fuel poverty
    • Water poverty.

Visit For the public


Members only area

In this password protected area, you’ll find special member only content. In this area you’ll be able to take control by managing your membership online. Update your details, renew online, or enhance your professional status by applying for the ACP and WaterSafe scheme, or register your interest in Engineering Council registration at Engineering Technician (EngTech), Incorporated Engineer (IEng) or Chartered Engineer (CEng).

View your purchased downloads in your very own library, and find out about voluntary roles within the CIPHE such as membership ambassadors and Professional Standards Inspectors. This section also includes access to member downloads, along with tools and extra guides covering how to deal with customer complaints, the MyCareerPath online tool and useful links. And if that isn’t enough, more content specifically designed to support members in their professional lives is due to come online post-launch.

Visit members only area


CIPHE shop

In this section you can buy a selection of technical resources and merchandise. Members should log in first to view free resources and gain exclusive member discounts. This section includes:

  • Books and publications
  • Videos
  • Member exclusive merchandise
  • Chapters from the Plumbing Engineering Services Design Guide.

Visit for CIPHE shop


About the CIPHE

This section includes core information about the CIPHE and how it operates. Check out the Code of Professional Standards, the CIPHE’s aims and objectives, events, information on CIPHE regional Branches, an overview of the CIPHE’s history, info on the Board of Trustees, along with corporate documents and reports.

Visit about the CIPHE



This section shows you how the CIPHE creates change via our awareness campaigns. It includes the latest CIPHE manifesto, plus information on love your local lav, our safe water campaign, flip ‘n’ flush, plumbing with renewables, our under pressure mental health campaign, the true value of a professional and links to consumer information on fuel and water poverty.

Visit campaigns hub


News and advice

This section includes all the latest news, CIPHE blogs, guest blogs and press releases. Visit news and advice



This section tells you how to get in touch with the CIPHE. It includes:

  • Staff contacts
  • Request a presidential appearance
  • Media and press contact
  • FAQ
  • Make a complaint
  • Request a member survey

Visit contact hub


The eagle eyed will notice the Hong Kong Branch page and that the Hong Kong Branch’s very own website has had an update too.

So there you have it, check out the new website and keep your eyes peeled for regular new content from the CIPHE and our partners, with much more to come online soon!