Head office contact details

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Address: Saxon House, 27 Duke Street, Chelmsford, CM1 1HT.

Telephone: 01708 472791


Opening hours: 9am - 5pm, Monday to Friday

Membership Support

Telephone: 01708 463116


  • Applications to join
  • Membership renewals
  • Membership upgrades
  • Update your details.

Technical Support

Telephone: 01708 463117/ 07706 322244


  • CIPHE member-only advice and guidance on the planning, maintenance and installation of plumbing & heating systems.


Telephone: 01708 463118

  • PA for CEO
  • Communications for Board of Trustees.


Telephone: 01708 463119

  • Accounts receivable and payable (non-membership).


Kevin Wellman - Chief Executive Officer

Lesley Church - Personal Assistant to the Chief Executive Officer


Paul Harmer - Lead Technical Consultant

Jerry Whiteley - Technical Manager

Mike Maskrey - Training Manager

Maxine Rouse - Professional Standards Administrator


Natasha Fallows - Head of Finance

Jill Gerrard - Finance Assistant


Tim Sainty - Membership Director

Gary Kruse - Membership Manager


Alanna Impey - Digital & Marketing Manager

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