Covid-19 Statement from CIPHE

Dee ann Sun Masks

In Covid-19, Coronavirus

Following the latest advice from the UK Government, the CIPHE has implemented a working from home policy for its staff members.

We are fortunate to be in a position by which we have systems in place meaning our team can continue to perform our roles whilst observing advice regarding social distancing. We understand that the professional lives of many of our members are such that they do not have this luxury and we offer our support. Plumbing and heating industry specific information is available from the CIPHE via Coronavirus and the plumbing industry advice.

For consumer information please see Coronavirus advice for consumers.

Our telephone system DDI’s are being updated to transfer all calls to phones that staff are now carrying with them. If you call and it is unanswered, please leave a message as each department group number will send an email to all staff in the team and they will respond to you as soon as is possible


01708 463116

Technical Support:

01708 463117


01708 463118


01708 463119

In the short-term, it would help us to manage our communications with you if you contact us by email at either:

General Enquiries:

Membership Enquiries:

CIPHE members benefit from free legal advice as a part of their membership. You can access the service on 01275 405 600. Please make sure you have your membership number available when you make the call.

Finally, we hope everybody is able to take care and stay safe.