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The Code of Professional Standards

Like many professional bodies, the CIPHE has a code of conduct - in this case the Code of Professional Standards - which its members agree to abide by on signing up in membership. It is through this code that the Institute runs its complaints procedure. If a member of the Chartered Institute contravenes any of the six points of the Code of Professional Standards, he or she can make themselves liable for a complaint to be made against them.

The CIPHE logo identifies a professional who is competent, responsible and dedicated to the ideas represented by the Code. Whilst at work each individual member of the Institute must:

1. Perform professionally, competently and responsibly
Carry out their own work or supervise the work of others with due regard to technical quality, appropriate insurance cover and the interests of employers, employees and clients; communicating and performing to an acceptable standard; and with a duty of care to employers, employees and clients.

2. Safeguard the environment and public health and safety
Take all reasonable care to avoid damaging the environment or creating any danger of death, injury or ill-health to any person or damage to property.

3. Comply with all relevant laws, regulations, standards and codes
Work in accordance with the relevant statutory requirements and conform to the appropriate European and British Standards Codes of Practice. In the case of Fellows and Members, registered with the Engineering Council, also conforming to that Council’s Codes of Professional Practice.

4. Broaden, improve and maintain their skills, knowledge and personal qualities 
Keep up-to-date with developments in the plumbing mechanical engineering services industry by attending and participating in Continuing Professional Development (CPD) and other relevant training activities.

5. Uphold the dignity, standing and reputation of the Institute and the plumbing mechanical engineering services industry
Act professionally and adopt a form of behavior and appearance that will not cause offence or embarrassment to others. To maintain the Institute’s good name and that of the industry generally, members in the course of their work are expected to act professionally and adopt a form of behavior and appearance that will not cause offence or embarrassment to others.

6. Abide by the Code of Professional Standards
Accept responsibilities as a member to comply and co-operate with the Institute in the operation of its disciplinary procedures and any investigation that may occur as a result.

Only CIPHE members have pledged to abide by this code, so make sure you choose a member to complete work for you.