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Website Terms and Conditions of use

Agreement to terms

By accessing and using this website you are deemed to have accepted these Terms. If you do not agree with these terms the use of this website is prohibited. The Chartered Institute of Plumbing and Heating Engineering (CIPHE) reserves the right to make changes to these Terms as required and from time to time without notice and it is your responsibility to keep up-to-date with all such changes. Continued use of the CIPHE website shall be deemed acceptance of any changes to these Terms.


This website is designed to tell you about the work of the Institute and to enable you to obtain details of manufacturers and products, and those Registered Plumbers in business who wish to identify themselves to the public.

Database of Registered Plumbers in business

The copy of the register on this site is updated daily. There is a small risk that the information on the register may have been updated or modified at the time that you access the data on this site.

Manufacturers and product information

Industrial Associate supporters who are manufacturers have supplied information about their products that you can view. The Chartered Institute of Plumbing and Heating Engineering accepts no responsibility for its accuracy. For further information you should contact them direct.

Technical Advice

We deal with technical matters in general terms within this site and would emphasise that you should always seek specific advice on particular situations. The Institute cannot become embroiled in contractual issues that are matters for the courts to determine.


All items that appear within this site are © The Chartered Institute of Plumbing and Heating Engineering unless stated otherwise. The Institute owns all intellectual property rights including the copyright of material included on this website. Unless otherwise stated the reproduction, copying or distribution of material other than that for downloading for personal use is strictly prohibited.

Trade Marks

The Chartered Institute of Plumbing and Heating Engineering insignia, i.e. name and logo are the trade marks of the Institute and may only be used with written permission.


The Institute encourages links from Government departments and industry organisations. The contents of other sites that are linked to this website are outside of our control and we do not accept any responsibility for them.

Personal details

You can access the website without giving any personal details. However, access to the Discussion Forum and the members only section requires additional information. The Institute of Plumbing and Heating Engineering for its own use holds the personal details that you submit. It is your responsibility to ensure that your personal data is accurate and up to date and to inform us of any changes that need to be made. In submitting your personal data you consent to it being processed by the Institute and accessed by those visiting this site.

Computer protection

The Chartered Institute of Plumbing and Heating Engineering cannot be held responsible for any loss, disruption or damage to your data or your computer system whilst linked to this website.

Password security

Members will be advised of the password to gain access to the Discussion Forum section in the members only area of the CIPHE website which members will have access to once they have registered with the website. Members are responsible for maintaining the confidentiality of the password and should notify the Chartered Institute of Plumbing and Heating Engineering immediately of any unauthorised use of the password.

Discussion Forum

People participating in the Discussion Forum are required to confirm that they have accepted the Discussion Forum - Terms of Service.