Consumers

The CIPHE is a professional and technical body striving to raise standards of plumbing and heating in the public interest. It is a registered educational charity with over 12,000 members from every sector of the plumbing and heating engineering services industry.
Each individual member has to abide by a six point Code of Professional Standards which helps to uphold high standards to protect public health and safety. To further protect the public, the CIPHE has a complaints procedure, which is overseen by a panel of Professional Standards Inspectors and includes a Trading Standards Officer.
The CIPHE publishes a useful information leaftet for consumers. If you would like a copy please write to CIPHE, 64 Station Lane, Hornchurch, Essex RM12 6NB and enclose a stamped, self-addressed envelope.